PAP 3370 Lecture Notes - Lecture 5: Organizational Culture, Quality Management, Elton Mayo
PAP3370 Midterm preparation
What is a Complex Organization?
A complex organization is an organization so large and structurally differentiated that it
cannot be managed effectively by a single individual. Corporations, government
agencies, hospitals, fall into this category. It is the primary instrument through which
modern societies achieve their social, political, and economic objectives.
What is Organization Theory?
Organization theory is the study of how and why complex organizations behave as they
do. Specifically, it is the study of formal structures, internal processes, external
limitations, and the ways organizations affect and are affected by their members.
Organization theory is neither a single theory nor a unified body of knowledge. Rather, it
is a diverse, multidisciplinary field of study.
Organization theory – embraces three broad subfields.
Organizational theory –embraces a macro perspective focusing on the organization itself
as the basic unit of analysis and seeking to explain how and why organizations behave as
they do. Works in this subfield typically investigate structural procedure of hierarchy,
and how they are affected by goals.
Organizational behaviour - takes a micro perspective focusing on individuals and groups
as the basic units of analysis. Works in this subfield typically investigate the attitudes, of
organizational members. A primary purpose of research in this subfield is to help
managers understand how to align individual and organization interests so that
everyone is served by the fulfilment of organizational objectives.
Management theory refers to those works in the larger field of organizational analysis
that focus specifically on management processes and practices. Such works are often
prescriptive in tone and applied in nature.
- There are three dimensions of organizational life: structure, behavior, and practice.
Major Schools of Thought:
Scientific management theory (F. Taylor)– emerged in the early 1900s. It sought to put
every aspect of task performance and industrial production on a rational and efficient
basis. It holds that organizational performance is enhanced by systemizing work
operations, standardizing tasks, and providing economic incentives to induce superior
performance. Efficiency and productivity are the primary values.
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Document Summary
A complex organization is an organization so large and structurally differentiated that it cannot be managed effectively by a single individual. Corporations, government agencies, hospitals, fall into this category. It is the primary instrument through which modern societies achieve their social, political, and economic objectives. Organization theory is the study of how and why complex organizations behave as they do. Specifically, it is the study of formal structures, internal processes, external limitations, and the ways organizations affect and are affected by their members. Organization theory is neither a single theory nor a unified body of knowledge. Rather, it is a diverse, multidisciplinary field of study. Organization theory embraces three broad subfields. Organizational theory embraces a macro perspective focusing on the organization itself as the basic unit of analysis and seeking to explain how and why organizations behave as they do. Works in this subfield typically investigate structural procedure of hierarchy, and how they are affected by goals.