ECO244Y5 Lecture Notes - Reinforcement, Visible Minority, The Employer
Document Summary
Performance management: process encompassing all activities related to improving employee performance, productivity and effectiveness. Its time consuming but has good advantages such as more accurate measure, clear standards, feedback, independent dimensions, consistency. Raters must be familiar with the problems. Raters must choose the right appraisal tool. Employees must be given a copy of their job standards in advance of appraisals. Managers who conduct the appraisal must be able to observe the behaviour subject to the evaluation. Appraisals should be discussed openly with employees and counselling or corrective guidance offered to. Supervisors must be trained to use the appraisal form correctly. An appeals procedure should be established to enable employees to express disagreement with the employees. appraisal. Reasons appraisal programs fail lack of top-management support unclear performance standards. Problems with forms or procedures used to appraise performance poor communication in the interview-feedback session use of the appraisal program for conflicting purposes.
