MGM101H5 Lecture Notes - Lecture 2: Hawthorne Effect, Theory X And Theory Y

• School: UTM
• Department: Management
• Course: MGM101H5
• Professor: Dave Swanston

Document Summary

People are rational and driven by economic concerns. People cannot be treated all the same way; they are not machines. Hawthorne studies: experiment with light levels affecting productivity, didn"t work but unintended outcome was making employees feel important, they felt they were being studied/their work was important, causing improvement. Maslow"s theory of human needs: motivate people according to where they are on the hierarchy. Mcgregor"s theory x and theory y: management based on assumptions about people as x or y. People work for the organization for their own best interest. Global strategist: understanding interconnections among nations, cultures, economies. Master of technology: comfortable with information technology. Inspiring leader: attracting and motivating workers to achieve high-performance culture.