MGM102H5 Lecture Notes - Lecture 11: The Need, Amy Cuddy, Data Mining
Document Summary
Implications of it within organizations: facilitates communication and information sharing, operating with fewer middle managers, flattening of organizational structures, faster decision making, enables data mining: information is a strategic resource and source of potential new. Increased coordination and control business models and revenue streams. Information useful when: complete, high quality, understandable, relevant, timely. Business communication: shorter and more succinct, fact-based with less commentary or editorial, more structured, content focused on specific purpose, get to the point and so what? . Types of communication: verbal communication: encoding of messages into words, either written or spoken, nonverbal communication: encoding of messages by means of facial expressions, body language, and styles of dressing. Stereotypes: stereotypes: simplified and often inaccurate beliefs about the characteristics of particular groups of people. Types of communication media: face-to-face communication: highest information richness. Take advantage of verbal communication and interpret nonverbal signals. Video conferences allow saving on travel costs and increase efficiency: spoken communication electronically transmitted: second-highest information richness.
