MGSC03H3 Lecture 8: 8.pdf
Document Summary
Importance of saving face to end disputes: sleep and clear thinking, operational team on site, closely linked to strategic team, minimize hierarchy, actions to resolve a crisis will take time, effort, and additional resources. Distorted mirror theory of media: influence of owners" views, influenced by competition for viewers or readers, constraints of time and space (length of stories, interplay between media and their sources. Implications of distorted mirror theory: media (over)simplify, media dramatize (play up conflict, media personalize stories (focus on leaders rather than impersonal factors, pre-formed story lines (expected narratives, unexpected events tailored to fit expected narratives. Political management in canada (p. 217 228) 2 kinds of crisis: natural disaster (earthquake, fire, flood, human struggle (strike, war) Unconditional surrender by adversary, rarely with pursuing. If government lives with adversary in future: where each group have merit (face saving) Doctor"s strike of 1962 against health insurance.
