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Lecture 9

PSY424H1 Lecture 9: Notes (3)


Department
Psychology
Course Code
PSY424H1
Professor
Geoffrey Mac Donald
Lecture
9

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Nov 2: Communication + Conflict: Imperfect Means of Accommodation (Chap 5, 11, + 12)
we are very social animals
what makes you feel better someone saying “I love you” vs giving you a hug
what is more important? The body language or the verbal communication
o we instinctively pay more attention to the body language
nonverbal communication (nonverbal channels)
o kinesics (body movements)
we have basic ideas of what certain movements + gestures mean
o vocalics/paralanguage (nonword vocal cues): any sound that you are making that is not a
word
how loud are you talking (ex. someone who is excited or angry), what pitch you
are speaking, how fast you are speaking
o physical appearance (is any aspect of you that you can change so clothing + hair, but not
necessarily height)
what type of clothing you are wearing (pajama vs tuxedo)
o haptics (touch)
is more in the communication of physical intimacy
o proxemics (distance)
the closer someone gets to your personal space, the more it amplifies your
emotions towards them (ex. if dislike the person and they are too close, will
dislike them even more)
o chronemics (time)
ex. have a data and the person is 1hr late, will not ask them why they are late, but
will infer that is how much they will make you wait
ex. how much time your friends spend with you
o artefacts (objects + environmental features)
the way you decorate your room will be different then how you decorate a shared
space
regulating interaction
o entering conversation: availability
gaze (make eye contact)
posture (turn body towards them)
pleasant facial expression (smiling)
o change of turn
speaker: change in pitch at end of speech segment, stretching out last word,
cessation of gestures, increased gaze (essentially all these things are breaking the
flow of the conversation)
listener: shift head away from speaker, audible inhalation, initiation of a gesture,
overloudness in first speech segment
o change of topics: postural shift
o holding turn: ummm, uh
want to keep speaking, but do not exactly have what you want to say
signalling intimacy
o non-verbal involvement + positive affect/emotion
signals that you are engaged + active
o proxemics
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