Class Notes (839,242)
Canada (511,223)
Rotman Commerce (1,103)
RSM100Y1 (287)
John Oesch (141)

Lecture 2

2 Pages

Rotman Commerce
Course Code
John Oesch

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RSM 101 - • Bernie Madoff ○ Social proof • Integrative thinking • Mental model ○ A representation in the mind of a person, thing, phenomena or situation ○ Mind-sets  Collection of assumption about a situation or practice • International Vs. Domestic mindset • Coaching Vs. Controlling mindset • Coaching: listening, advice • Controlling: Orders, set rules  Can be limiting or enabling  When an established mindeset is disrupted: paradigm shift • Thomas kuhn ○ Schema  How we organise knowledge about particular concepts and categories  Generalisations of instances of experience • Person schema ○ For each individual that we know (attributes, feelings) • Event schema ○ Scripts  Representations of knowledge about how to approach tasks, problems, decisions, situations, in which we act  Script violation leads to uncertainty and anxiety • Role schema
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