RSM100Y1 Lecture 7: lecture 7 notes
Document Summary
citizenship performance is behaviors is not listed in the company protacle and are not required. task performance is still the most important because it"s the main part of work. however some managers still put some emphasis on counterproductive and citizenship when doing evaluation. Gossip, noisy, destroy others work, bring down moral. performance data = trait + behavior(ovjective) + outcome (objective) use behavior and outcome for administrative purpose coz objective. use trait and behavior for developmental purpose, give specific info. relative judgment: compare one employee"s performance with that of the other. differentiate employee"s performance. disadvantage of relative judgment: is hard to compare across different department. Does not show the size of performance gap the does not help employee to improve. paired comparison: list people in matrix, compare one another. forced distribution: who are the top five performer in a department.
