Computer Science 1032A/B Lecture Notes - Lecture 2: Business Process Model And Notation, Object Management Group, System Analysis

• School: Western University
• Department: Computer Science
• Course: Computer Science 1032A/B
• Professor: Louis Magguilli

Document Summary

Thousands of different process successfully interacted to bring you your coffee. Business process (business systems): series of tasks or steps designed to produce a product or service. Sales, purchasing, and inventory management is part of supply chain. Activities: can consist of manual activities or be controlled by computers or both. Information: activities use information to determine how to turn input to outputs. Omg (object management group) created a standard for document processing called business. Information: knowledge derived from data/data presented in meaningful cintext. Business process management (bpm): promotes the development of effective and efficient processes through continuous improvement and innovation. Methods of bpm: total quality management, six sigma, lean production. Turnover: rate at which new employees arrive and existing ones leave. Operational decisions: day-to day activities (transactional processing systems tps support operational decision making) How many engineers should we assign to this project? (management information systems mis supports managerial decisions)