Health Sciences 3040A/B Lecture Notes - Lecture 6: Situational Leadership Theory, Ken Blanchard, Culture Change
6 Oct 2018
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Approached it from where people tend to make mistakes in change and where things tend to go wrong. Suggested things to do to avoid getting caught up in those challenges. Primarily about organization and system change but this applies to non-system change: increasing urgency. Make people feel the sense of urgency and that they need to be somewhere else quickly. It helps to tell a story that helps people to understand the impact it has on others: building guiding teams, get the vision right. People need to know the vision in order to understand it. Phase 2: engage and enable the whole organization: communicate for buy-in. Figure out who needs to be completely on board, and who needs to just be aware. People will get exhausted being committed to things that they don"t need to be: enable and empower action. Involves identifying barriers you might not be able to change all of these.
