Kinesiology 1088A/B Lecture Notes - Body Language, Interpersonal Communication
Document Summary
Interpersonal occurs between two or more people. Non-verbal important part of interpersonal communication and comprises of 50% of all communication. Interpersonal sometimes the message may not be received by the person(s) intended, or can get distorted and therefore not transmitted. Therefore, it is important to know how to effectively send a message. Body language posture, gestures, body position (space) Voice characteristics (pitch, temp, volume, rhythm, and articulation) A process focusing on content, intent, and feelings. What your telling me is . , let me see if i"ve got this right . ) Plan or prepare to listen and attend. Important that you listen and not just hear: receiving messages. Supportive listening behaviour: supportive with the sender: value the message, attending (nod, direct eye-contact, conforming: understand the message, don"t interrupt! Can be non-verbal: stand close and face the sender, direct eye-contact, facial gestures, open posture. Can be verbal: actively communicate understanding and acknowledgement, aware listening.