Management and Organizational Studies 1021A/B Lecture Notes - Lecture 2: Protected Group, Structured Interview, Visible Minority

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Meaghan Ross

Document Summary

An intro to human resource management (hrm: policies, practice, system (to promote from within, before hiring from outside the organization) (instructing new employees on the organization"s computer software) (might involve semi annual review, way of assessing employee performance) *policies, practices, and systems that influence employees" behavior, attitudes, and performance* i. e. The value of employees: employees are valuable to organizations, hr - concerned with satisfaction of employees rather than customers, training, experience, judgement, intelligence, relationships, insight --> quality, profitability, customer satisfaction. Where we generate the pool of applicants, employee referrals, ads. Work sample, reference letters, all to narrow down applicants from recruitment stage. Transfer what they learn in training to their job, most people don"t. What do hr departments do: job analysis, workforce planning, recruitment, selection, training and development have a clue when they are hired the agreement, performance management, compensation and rewards, employee and labour relations. Important to get hr to not let employees get defensive.