Management and Organizational Studies 2181A/B Lecture Notes - Lecture 2: 360-Degree Feedback, Perceived Organizational Support, Psych
Document Summary
How do organizations identify the behaviors that underlie task performance. How do the different forms of withdrawal relate to each other. Noc: national occupation classification: database that tells you details of positions, education required and skills required, duties, over 50,000 jobs included, standardizes job descriptions. How can organizations use job performance information to manage employee performance. Behaviourally anchored rating scales: a number. 360 degree feedback: everyone gets interviewed, everyone"s perspective. Social networking sites: use social networking tools to give people feedback, live. Organizational commitment: is an employees desire to remain a member of the organization. Withdrawal behaviour are employee actions that are intended to avoid work situations. Affective commitment (emotional attachment: want to stay there. Continuance commitment (costs of living: need to stay. 4 primary responses: exit (ends or restricts, loyalty (publicly supports privately hopes for improvement, neglect (interest and effort decline) Workplace trends affecting organizational commitment in todays organizations: diversity, change in employee/employers relationships.