Management and Organizational Studies 2181A/B Lecture 4: Chapter 7

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Hayden Woodley

Document Summary

Motivation: is defined as a set of energetic forces that originates both within and outside an employee, initiates work-related effort, and determines its direction, intensity, and persistence. Motivation is not one thing but rather a set of distinct forces. Forces are internal to the employee, such a sense of purpose or considence, whereas other are external to the employee, such as the goals or incentives an employee is given. Motivation determines a number of facets of an employees work effort. Motivation determines what employees do at a given moment, the direction in which their effort is channeled. Every moment of the workday offers choices between task and citizenship sorts of actions or withsrawal and counterproductive sorts of actions. Motivation goes on to determine how hard an employee works, the intensity of effort, and for how long- the persistence of effort. Engagement: high levels of intensity and persistence in work effort, invest themselves and their energies into their job.