Management and Organizational Studies 2181A/B Lecture Notes - Lecture 1: Industrial Revolution, Job Analysis, Scientific Management

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Direct replacement costs estimated at 50-60% of a(cid:374) e(cid:373)plo(cid:455)ee"s salar(cid:455) Total costs associated with turnover estimated at 90-200% Turnover related costs estimated at 12% of pre-tax income for the average employee. Idea of acting within an organization, what factors might affect human behaviour at work: external perspective understanding perspective. Field of study devoted to understanding, explaining, ultimately improving the attitudes and behaviours of individuals and groups in organizations: flow charts in textbook. Important to find remedies of workplace inefficiencies: maximization of human capital sum of parts, positive work environment important to ensure all are working to same end goal. A lot of what ob studies is based in industrial revolution and scientific management. Ta(cid:455)loris(cid:373) a(cid:374)d the (cid:862)o(cid:374)e (cid:271)est (cid:449)a(cid:455)(cid:863: thought old system was inefficient treat work as a science, deprived workers of control over time. Emphasizes work simplification: worker executes a narrow set of standardized activities, goal is no thinking required, aimed at increasing efficiency and profit.