Management and Organizational Studies 3330A/B Lecture Notes - Organelle, Ancient Greek Philosophy, Problem Solving
Document Summary
If you only have a hammer, every problem is a nail: there is a better way! Goes back to aristotle and greek philosophy. Mintzberg (1976) the structure of unstructured decision processes ( no structure is actually unacknowledged structure . 1 identify issues (defining or clarifying the problem. Analytical problem solving approach: define problem or issue. Requires attention, acquisition and examination of rich data, and images to put the puzzle together . Describes where you want to be when issue is resolved aspirational state. Never start counting until you get to two. Purpose is beyond the obvious and the assumed. Has ground rules: there are no bad ideas, create first, evaluate later. Get ideas out, and edit them later: there are no criticisms or critiques. How to lead high quality brainstorming: what to do and not to do, evaluate alternatives (and commit to action!) Look at effort, cost, speed, etc. to evaluate each idea: limitations of aps.