Nursing 1170A/B Lecture Notes - Lecture 3: Verbal Behavior, Active Listening, Reduced Affect Display
9 Dec 2016
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Ask for clarity if you are ensure. Demonstrates that you"re caring: )f the plan of care isn"t met. Helps patient feel heard (common thing patients complain about: doctors and nurses ask the same questions with a different lens. Hearing: hearing what the patient said without comprehending. People without the ability to hear can still listen: reading the non-verbals (60%, eyes, affect: display of emotions (i. e. sad= flat affect) Does it need to be: not as simple as it sounds but we don"t need to make it so complex. Encompasses skills such as: reception, perception, interpretation. Cultural values: what does pain mean to you, latin/spanish express their pain more vocally. Messaged sent is not always the message received and vice versa: reception of input, sights, sounds, smells, tastes, tactile sensations, predominantly through eyes/ears, state of readiness, tuned in or turned off, input actively perceived, listener attaches meaning. Non-verbals: they will just nod away.
