Nursing 4440A/B Lecture Notes - Lecture 6: Patient Safety, Charles Spurgeon, Job Satisfaction

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Setting the stage to improving care quality and patient safety. The patient perspective: how would patients or clients describe quality healthcare, the following video was produced by health quality ontario as a tool to help care providers gain insight into care quality from the patient"s perspective. These words used to describe these elements are: safe, effective, patient-centered, efficient, timely, equitable. Each element has been defined as it applies to patients. Please review the meaning of each element as it applies to patients, and then select the corresponding meaning of each element as it applies to care providers (cid:494)responsibilities. The nurse(cid:495)s role in quality: the healthcare system is complex, and it will take all of us in the system to create changes that will improve the quality of care that is delivered. Chapter 2: the critical link between quality and safety.

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