Psychology 2035A/B Lecture 4: 50

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Overcommunication when someone attempt to dominate social situation talks nonstop (e. g. , nervous speech)1) and 2) only effective in sr: identify three barriers to effective communication, defensiveness excessive concern with protecting oneself from being hurt. Also trigger when others act in a superior manner, who flaunt their status, wealth and power, will put receiver on defensive. 2) ambushing listening carefully only to then verbally attack the speaker. 3) self-preoccupation being so self-focused the other person cannot equally participate. Often engage in pseudolistening or pretend to listen while their mind are occupied with other topics. also conversational rerouting by proclaiming that is nothing. Diversionary interrupting, which steers discussion off to a new and unrelated topics that is of interest to self-preoccupied monopolize. Interpersonal conflict: assess the pros and cons of avoiding versus facing conflict. Interpersonal conflict : whenever two or more people disagree. Beliefs about conflictmost people believe any kind of conflict is bad. but sometimes can lead to a variety of good outcomes.

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