Psychology 2035A/B Lecture Notes - Lecture 6: Paralanguage

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Interpersonal communication an interactional process in which one person sends a message to another: interpersonal(cid:224) must have at lease 2 people, process(cid:224) a series of actions, interactional(cid:224) mutual participation. Nonverbal communication transmissions of meaning from one person to another through means or symbols other than words: conveys emotions(cid:224) communication without saying anything, multichannel(cid:224) can be sent through a number of means, crying= upset, facial expressions, gestures, eye contact, tone of voice, whereas verbal communication is limited to one channel: speech, ambiguous(cid:224) same non verbal behavior can mean different things to different people, may contradict verbal communication(cid:224) likely that non verbal communication is more accurate than the verbal message, culture bound(cid:224) different gestures can mean different things in different cultures. Facial expression: usually conveys emotion, there are 7 universal emotions (relatively) are not culturally dependent, sadness, anger, happiness, contempt, disgust, surprise, can be recognized by people from a different cultures.

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