Psychology 2660A/B Lecture Notes - Lecture 13: Team Building, Collectivism, Process Variable

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Use of work teams is on the rise for problem-solving groups and self- managed teams. Work group: a collection of two or more people who interact with one another and share some interrelated task goals: e. g. university department faculty. Work team: a type of work group where the actions of individuals are interdependent and coordinated, each member has a particular specified role, and there are common tasks goals and objectives: e. g. surgical team. Virtual teams: communicate via e-mail, im, telephone, web cam, and other technologies: virtual teams have worse task performance than face-to-face. Established by the organization, intended to serve organizational objectives: informal. Develop apart from formal structure, may serve organizational or personal objective: note: the co-existence of formal and informal groups was first observed in the hawthorne studies. Important group and team concepts: role: not everyone in a group or team has the same function or purpose. Formal are specified by the organization and job description.

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