Psychology 2660A/B Lecture 7: Psy 2660 - Chapter 7.docx
13 Oct 2014
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Purpose for performance appraisal: administrative decisions, e. g. , promotion, termination, compensation, training, employee development, e. g. , performance improvement, career development, validation of selection instruments, criterion measures in research. Types of appraisal: objective measures: quantitative measures that do not require subjective judgment (e. g. , #widgets; $ value of sales; days absent, doesn"t matter who measures it, it"s the same because its just counting, subjective judgments: rankings or ratings made by individuals who are knowledgeable about performance (e. g. , supervisors, peers, customers, involves an evaluation, or rating, by an individual. Problems with objective measures: may not include all relevant aspects of performance (criterion, objective outcomes may be influenced by irrelevant factors (criterion, objective outcomes are not readily available for some jobs (e. g. , deficiency) contamination) management) Chapter 7 lecture 11 and 12: potential rating sources, supervisor, peers, self, subordinates, clients/customers. Errors in subjective evaluations: distributional errors, leniency, severity, central tendency, criteria for selecting evaluators, familiarity with performance (i. e. , opportunity to observe)
