BU208 Lecture Notes - Lecture 10: Reinforcement, User Friendly
Document Summary
Meetings are held to further specific organizational goals. They take time to plan, to prepare for, and to attend. Why are the different types of meetings? informal, one-on-one, or hall meetings: no agendas, team meetings, weekly, bi-weekly, status updates, regular staff meetings, department meetings. Sales, staff training, conventions, and retreats: requires travel, lots of planning required, parliamentary proceedings (formal and legislative bodies, roberts rule of order. Make the purposes explicit: to share information, to brainstorm or evaluate ideas, to make decisions, to create a document, to motivate members. How far in advance do you send the agenda out: 24 hours - 3weeks (if there is a travel time) User-friendly: customer service: troubleshooting/ is this website user-friendly, prioritize these items and set up the agenda, first half of the meeting includes, the marketing answers (who, what, when, where?, first-second half includes: Thinking about a meeting: make the ground rules explicit. Minutes should include: the attendees names, action items, ____