BU208 Lecture Notes - Lecture 3: Groupthink, Discourse Community, Brainstorming
Document Summary
Tuckman"s stages of group development: find picture, forming, storming, norming, performing, adjourning, not every groups goes through every phase. Withdrawing: informational leader: generate and evaluate ideas and texts, interpersonal leader: monitor the group"s process, check people"s feelings, resolve, procedural leader: set the agenda, ensure members know when and what"s due conflict. Group think: agreeing with the group on all issues to avoid conflict, limits alternatives and possibilities, results in inferior products or documents, avoid groupthink by: Two people may be speaking to you simultaneously, or a small business may have only two phone lines so no one can get through when they are busy. Information overload: occurs when more messages are transmitted than the human receiver can handle. Because of technology, information overload seems to be a constant modern complaint. Get all your facts exactly right: intuitive: present the big picture first. Stress the innovation and creative aspects of your proposal: thinking: use logic not emotion, to persuade.
