BU208 Lecture Notes - Lecture 4: Active Listening, High-Context And Low-Context Cultures, Business Communication
Document Summary
And of appropriate values, norms, attitudes and behaviors. Learn our concepts of gender, age and social class. What aspects of our life does culture influence: race, ethnicity, sexual orientation, religion, physical appearance and ability, take our cultural behaviors for granted, assume they are normal . In 2013, potential retirees (55-64) will outnumber young workers (15-24) By 2014, 1/3rd of the workforce will be the age 50 and older and. 80% of those plan to work part time in their retirement years. Cultural assumptions and expectations determine both the form and content of every business interaction. Most information is inferred from the context of a message. Example: chinese and arabic cultures fit this. Context is less important; most information is explicitly spelled. Example: german, scandinavian and dominant north american out. What is bias-fee language? cultures language that avoids discrimination/an opinion: sex, physical condition, race, age, any other category.
