BU354 Lecture Notes - Lecture 5: Critical Incident Technique, Job Analysis, Paq

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Improving your ability to work in a team is important to your career. Managing the team process must be a conscious decision: thinking about it => promotion. Part 1: review unique strengths and weaknesses of members: each person to describe his/her skills (scale 1-5) Part 3: effective meetings: agenda- purpose, topics, timeline, logistics- frequency, length, location, rotating chairperson- keep on track . Part 4: constructive conflict: options- competing, collaborating, compromising, avoiding, accommodating, devote part of each meeting to conflict, not just intentions- need concrete steps/contingency. Used for: hr planning, recruitment and selection, job eval. (setting wages/salaries), performance appraisals, labour relations, training, development, and career management, and job design. Employment decisions must be based on job-related information: job analysis is an acceptable way to determine . Smes (job-holders, supervisors, others: interviews, questionnaires (e. g. paq, fja), diaries, critical incident technique, observations, national occupational classification. They are often generic but provide a good starting point.

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