BU398 Lecture Notes - Lecture 1: Technical Support, Industrial Engineering, Scientific Management

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Organizations: social entities that are goal-directed, are designed as deliberately structured and coordinated activity system, and are linked to the external environment. Globalization: markets, technologies, and organizations are becoming increasingly interconnected. Ethics and social responsibility: the list of execs and major corporations involved in financial and ethical scandals continues to grow. Speed of responsiveness: globalization and advancing technology has accelerated the pace at which organizations in all industries must roll out new products and services to stay competitive. The digital workplace: in today"s workplace, many employees perform much of their work on computers and may work in virtual teams, connected electronically to colleagues around the world. Diversity: by 2050, it is estimated that 85% of entrants into the workforce will be women and people of colour. A system that is autonomous, enclosed, and not dependent on its environment. Early management concepts such as scientific management, leadership style, and industrial engineering were closed-system approaches.

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