PS284 Lecture Notes - Lecture 2: Nominal Group Technique, Virtual Team, Production Blocking
Document Summary
Mutually accountable for achieving common goals influence each other. Permanence: how long that type of team usually exists. Skill differentiation: degree of skill/knowledge diversity in the team. Authority differentiation: degree that decision-making responsibility is distributed throughout the team or centralized. Groups that exists primarily for the benefit of their members. Reasons why informal groups exist: innate drive to bond, social identity we define ourselves by group memberships, goal accomplishment, emotional support. Advantages: make better decisions, products/services, better information sharing, increase employee motivation/engagement. Challenges: process losses resources needed for team maintenance, social loafing members potentially exert less effort in teams than alone, brooks" law adding more people to a late software project only makes it later. Best tasks for teams: complex tasks divisible into specialized roles, well-structured tasks easier to coordinate, higher task interdependence. Team members must share materials, information, or expertise to perform their jobs. Teams are usually better because high interdependence: requires better communication/coordination and, motivates team membership.
