ADMS 3410 Lecture Notes - List Of Middle-Earth Elves, Goal Setting, Indep

• School: York University
• Department: Administrative Studies
• Course: ADMS 3410
• Professor: Kenneth Mckay

Document Summary

Org lvl (lead/culture/v/s/structure; acq and distr) group lvl (group climate/cul/norm/dynamic/proc/nature; interdepend, interact, comm, share info, share) Indi lvl (form/inform; l&trans k rewarded; share/exch, apply) Multi link: system/proc @ org learning @ group. Ol: process + create/share/diffuse/apply k in org. Ex of ol: newsletters, comp-wide emails (elaborate more ex) Create+dist new k on org ( dynamic proc) Ability to learn l faster = comp. adv. L. o = org -> create/org/share/retain info and k; new k to change behaviour to meet obj/inc. eff. 5 factors: personal mastery/build shared vision/mental models/team learn/system thinking (view org = whole, see rel. parts) Principles of lo: everyone = learner, learn = form= i future of ee/org, not exp. Hi-lo> non-hi-lo: ee retention, ee satis. , prod. Inc. p/s = new k/s = req new k to remain comp. 2 types: explicit (buy/trade; ex: formula for coke; written/procedural), tacit (experience/insight, need contact (app/part/mentor), cant transfer, know-how, tricks)