ADMS 3510 Lecture Notes - Balanced Scorecard, Critical Success Factor, Cost Leadership

• School: York University
• Department: Administrative Studies
• Course: ADMS 3510
• Professor: Jamison Aldcorn

Document Summary

Strategy: how to create value for customers while differentiating from others; open & flexible arises from a deliberate, rational, reflective process. Tool to measure success of competitive corporate strategy- bsc- which translates a corporation"s strategy into a comprehensive set of performance measures to assess how well the strategy is implemented through changes to how a corporation operates. To use corporate strengths to counter threats and maximize opportunities as well as identifying remedies for weaknesses describe a corporation"s distinctive/ core competence- human and capital resources that enable a company to outperform competitors. Potential entrants into the market: profit margin, capital investment, training, strength and maturity of human and capital resources. Price-setting power of customers: bulk purchase gives power, number of customers. Price setting power of the suppliers: number of suppliers, human capital. Identify level of rivalry and how best to exploit opportunities with its own core competence.