ADMS 2400 Lecture Notes - Lecture 5: Jargon

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Paul Kashiyama

Document Summary

Communication theprocess b which information is transmitted understoodbetween 2 or more people transmitting the sender"s intendedmeaning. Coordinating work activities peoplework interdependently onlywhenthey can communicatewith eachother. Plays a central rolein organizational learn is distributed to employees communication is the means through whfrich organization. Better decision making youwon"t be able to makeanycorrectdecisionswithout beingable to communicaterelevant information communicating with co workers externalstakeholders. Changingothers behaviour this influenceprocesscould be passive or it couldbedeliberate. Emplo ee well being coymmunicationprovidesthe necessary knowledgethathelpsemployees better theirwork life. 3 the intendedreceiverreceives the ecodedmessagethrough 1 or more communication channel. 4 thereceiverdecodesthemessageinto senderlooksforevidencethatthe messagewasreceived understood verbal or action somethingmeaningful. 5 then receiverformulates his herfeedback steps i 4 arerepeated in theotherdirection receiverisnowsender forfeedbackthistime notmessage. Senderhas experience communicating1encodingthe message e g learnedwhich words. Sender1receiver are motivated audience gesturestransmitthe messagebestto the ableto use theselected channel. Sender1receiverhavesharedmental models ofthecommunicationcontext depends on preferrence of communicationchannel e. g face to face text email etc d this means they havesimilarimages expectationsregarding the location time layout othercontextualfeaturesofthe information.