ADMS 2511 Lecture Notes - Lecture 2: Servant Leadership
1 May 2018
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ADMS 2511 Lecture 2 Notes – Servant Leadership
Introduction
• Leaders who are equitable ensure that followers get their fair share for their
contributions to the organization.
• Respect for the individual.
• Leaders who tell the truth, keep promises, and are fair show respect for followers.
• Respect means treating people with dignity.
• Moral leadership comes from within the individual, and in general means treating
people well, and with respect.
• Do you think it would be ethical for a leader to go undercover in his or her organization
to see how employees performed?
• The Ethical Dilemma considers this question.
• Scholars have recently considered ethical leadership from a new angle by examining
servant leadership.
• Servant leaders go beyond their self-interest and focus on opportunities to help
followers grow and develop.
• They do’t use poer to achiee eds; they ephasize persuasio.
• Characteristic behaviours include listening, empathizing, persuading, accepting
steardship, ad actiely deelopig folloers’ potetial.
• A recent study of 126 CEOs found that servant leadership is negatively correlated with
the trait of narcissism.
• Because servant leadership focuses on serving the needs of others, research has focused
on its outcomes for the well-being of followers.
• What are the effects of servant leadership?
• One study of supervisors found it resulted in higher levels of commitment to the
supervisor, self-efficacy, and perceptions of justice, which all were related to
organizational citizenship behaviour (OCB).
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