HROB 2010 Chapter Notes - Chapter 10: Servant Leadership, Transferrin, Mother Teresa

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 2010
• Professor: Elizabeth Kurucz

Document Summary

Chapter 10 servant leadership (cid:498)servant leadership is a paradox: both service and influence, -- an approach to leadership that runs counter to common sense. (cid:499) Originated in the writing of robert k. greenleaf (1970, 1972, 1977) Service leadership is an approach focusing on leadership from the point of view of the leader and his or her behaviours. Emphasizes that leaders be attentive to the concerns of their followers, emphasizes with them, and nurture them. Put followers first, empower them, and help them develop their full personal capacities. Begins with the natural feeling that one wants to serve, to serve first. Place the good of followers over their own self-interests and emphasize follower development. Comes more naturally for some than others, but everyone can learn to be a servant leader. Can be viewed as a trait to some but the book views it as a behavior. If inequalities and social injustices exist, a servant leader tries to remove them.