ADMS 3502 Lecture Notes - Lecture 42: Pharmaceutical Care, Fiduciary, Circadian Rhythm

• School: York University
• Department: Administrative Studies
• Course: ADMS 3502
• Professor: Cristobal Sanchez- Rodriguez

Document Summary

Pharmacist-patient relationship is one of core concepts of pharmaceutical care. Built upon fiduciary duty to serve patient and ethical obligation to work for patient"s best interest. Factors influencing quality and commitment in relationships: participatory behaviors, patient-centered behaviors. Those served by pharmacists referred to as patients connotes variety of power relationships and dynamics, based on differing levels of knowledge and skill, culminating in behavioural expectations, some argue should say clients, not as hierarchical. Could argue that in health care, patients less empowered than consumers, clients more equal to hcp than patients, but less equal than customers. Naming of a relationship may influence attitudes toward it, behaviours. Some say nature of pharmacy enterprise retailing, distribution of substances. Those serves by pharmacists don"t consider themselves patients, think of themselves as customers or clients, may result in them not wanting to disclose personal info to pharmacists, more business-like.