ADMS 3930 Lecture Notes - Lecture 6: Channel (Communications), Cash Register, Nonverbal Communication

• School: York University
• Department: Administrative Studies
• Course: ADMS 3930
• Professor: Randy Hoffman

Document Summary

An essential organizational process and making it more effective when it is needed is a good thing. Most common form of resource interaction and can lead to dysfunctional or functional interactions. Richer, higher quality communication does not always lead to more effect organizational processes. Although communication and the exchange of info. involves transmission of the same intangible resources, they are treated differently. Info. flow is an integral part of communication. I(cid:374) this le(cid:272)tu(cid:396)e, it does(cid:374)"t (cid:272)o(cid:374)side(cid:396) (cid:449)he(cid:374) the flo(cid:449) is i(cid:374)to/out of the e(cid:374)(cid:448)i(cid:396)o(cid:374)(cid:373)e(cid:374)t a(cid:374)d associated with product/service that the organizational provides to external sources. Most common form of interaction found in an organization. Point of sale cashier and a stock purchaser stock purchaser monitors the flow of sales at a workstation to ensure stock meets purchasing patterns of customers. Located at some distance from each other and data passed from cashier to the purchaser: frequency of interaction: high, content of interactions: repetitive and routine, communication: one-way and automated.