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COMN 2111 (33)
Lecture

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Department
Communication Studies
Course
COMN 2111
Professor
Dalton Kehoe
Semester
Fall

Description
Communication in Everyday Life Lecture – October 4th, 2013 Cultural Learning: Non-verbals and Meaning Why Change our Vocabulary  To reduce psychological noise o So people will listen o Meanings are in people  Remember – symbols are arbitrary and abstract  If we use words at high level of generality that our group accepts but that can irritate or even emotionally inflame another group of people…  Conflict not shared meaning Culture Learning: Non-verbal Behavior: Biologically shared nonverbal symptoms and symbols Non-verbals as messages:  Most meaning in face-to-face talk is in the way we talk, not the words o Between 65%-93% of meaning is found in the way we talk and the tone of voice and gestures, not necessarily the words.  Non-verbals alter verbal messages o Replace (substitute) actual words. Example: waving instead of saying good bye o Reinforce (accent) – Illustrators o Compliment – The tone of your voice compliments whatever you’re saying in terms of emotion o Contradict – Sometimes humans do the opposite of what they’re saying. Smiling while they try to convince you they’re upset o Regulate – The nature of conversation. We use our eyes and the tones of our voices to take turns speaking. Dropping off the tone of voice to indicate you’re done speaking so the next person knows to talk.  NON-VERBALS COMMUNICATE EMOTIONS  IT’S NOT ABOUT WHAT WE SAY BUT HOW WE SAY WHAT WE SAY – CONVERSATIONAL STYLE  BODY RELATED  VOICE  FACIAL EXPRESSION  Clothing style – by making a statement with what you’re wearing o Adornment  Posture – it tells people how you feel about yourself when you’re talking to them  Walk  Gender  Spatial Distance – how far away you stand when you communicate with someone Personal Space  Intimate – skin contact to .5 metres  Personal - .5 metres – 1.3 metres  Social – 1.3 metres – 3.3 metres  Public – 3.3 metres to limits of hearing/vision More Body related non-verbals  Touch – essential for survival (data indicates unless children are touched on a regular basis, their sense of self and immune system declines) o Patterns of touching: o Culture – U.S Students touch each other twice as much as Japanese students o Gender – More same sex touching than men Eye Gaze Functions  Monitor feedback  Maintain interest and attention  Signal conversational turn (who gets to speak next)  Signal nature of relationship Gaze Norms  Behavior-specific, culture-wide norms about appropriate length of time for eye contact  Average one-way gaze: North American culture is 2.95 seconds  Mutual gaze the average time is 1.18 seconds The Sounds of our voice (Paralanguage)  While communicating words our vocal cues do the following: o Communicate our feelings o Manage our self-presentation (impression management) o Permits conversational regulation (taking turns) – dropping voice off to allow person to begin speaking  It’s the way in which we speak o Sound of voice: loudness, pitch, variability o In the end, we have very strong cultural rules. If someone talks at a single level of loudness with no range in pitch, it is boring and people cant tell what your emotions are o We are interested in people who sound interesting. Voices rising and falling making a person interesting. o Speed, articulation  Faster, well articulated speech is associated with intelligence and capability  Shapes Interpersonal Perception o Faster speakers = more intelligent and persuasive than slo
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