COMN 4115 Lecture Notes - Organizational Communication
18 Dec 2013
School
Department
Course
Professor
Document Summary
From simple to machine to diversified: deeper, taller and wider. In larger, mature organizations, functions are separated and highly specialized into departments (different people grouped together by function) Delegation of authority comes with new structure. Implication for machine bureaucracy is how neat and orderly it is. Environment: small number of components, components somewhat similar, remain basically the same, standardization of work, people can learn the job more quickly and can repeat it more often with less training. Appropriate structure: high division of labor high job specialization (many people do different work, high formalization (depend on written rules, high centralization (authority at top) As communication flow grows vertically, the horizontal communication suffers because as people specialize in their department, they don"t want to hear about other people"s problems with their work. As organization becomes deeper, there are more vice presidents, managers, sub-managers, etc. Also for the first time there is a development of the techno structure.
