NATS 1700 Lecture Notes - United Parcel Service, Sociotechnical System, Computer Hardware

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Information systems: e-commerce and e-business, mobile commerce. Data, information, knowledge: data are raw, unorganized facts, representing events in an organization or in other environments, ex. : total number of votes in an election. Information is data that have been shaped into a form that is meaningful and useful to human beings: ex. : the number of votes that each party obtained in an election: knowledge is the know-how , the ability to use information correctly, ex. : predicting the political, economic, social, ramifications of the election results. From edt to it: almost from their beginnings computers have been strongly associated with business. First, there was a narrow definition of computers" role in business: electronic data processing (edp: centered on data, mainly accounting applications. Payroll, accounts receivable, sales records, etc: then, a broader definition of computers" role in business: information technology (it, centered on information, helping with business decisions.

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