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Chapter 5 Summary Brief + detailed summary of Chapter 5 of the Sociology: Compass textbook Cdn 3rd Edition

Course Code
SOCI 1010
Timothy Mc Cauley

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Chapter 5: Social Interaction
What is Social Interaction?
- Social interaction: involves people communicating face-to-face or via computer and
acting and reacting in relation to other people. It is structured around norms, role, and
- Status: refers to a recognized social position an individual can occupy
o Status set: the entire ensemble of statuses occupied by an individual
o Ascribed status: involuntary status
o Achieved status: voluntary status
o Master status: his or her overriding public identity; status that is most influential
in shaping that person’s life at a given time
- Roles: sets of expected behaviours
o Role set: cluster of roles attached to a single status
- Norms: generally accepted ways of doing things
- Role conflict: occurs when two or more statuses held at the same time place
contradictory role demands on a person
- Role strain: occurs when incompatible role demands are placed on a person in a single
- Roles, norms, and statuses are the building blocks of all face-to-face communication
Sociology of Emotions
Laughter and Humour
- Gender distribution of laugher fits a more general pattern social situations where people
of different statuses interact, laughter is unevenly distributed across the status hierarchy
- People with higher status get more laughs and people with lower status laugh more
Emotion Management - people obeying “feeling rules” and responding appropriately to the
situations in which they find themselves
Emotion Labour emotion management that many people do as part of their job and for which
they are paid; spend a considerable part of their work time dealing with other people`s
misbehaviour, anger, rudeness, and unreasonable demands
Modes of Social Interaction
- Interaction as competition and exchange
- Exchange theory: holds that social interaction involves trade in valued resources; all
social relationships involve a literal give and take when people interact, they exchange
valued resources or punishments
- Rational choice theory: focuses on the way interacting people weigh the benefits and
costs of interaction; interacting people always try to maximize benefits & minimize costs
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