MGT 500 Lecture Notes - Lecture 34: Organizational Citizenship Behavior, Job Performance

• School: Ball State University
• Department: Management
• Course: MGT 500
• Professor: Ronda Smith

Document Summary

Discrimination can happen in multiple ways and have varying effects depending on the context and personal employee biases. Some discrimination like exclusion and incivility are hard to get out because they might happen because someone doesn"t know the effects of their actions. Actual discrimination can lead to negative consequences for employers, like: Unfair discrimination leaves good job candidates out of the first hiring and promotions. Recognizing opportunities in diversity leads to effective programs of diversity management and good organizations. Diversity is broad, but workplace diversity can mean anything that makes someone different from someone else. These are some of the most obvious differences in employees. Many of these differences aren"t important to the outcomes of actual work. More variation happens within groups sharing biographical characteristics. Age will more than likely be a problem for many reasons: The worldwide workforce is aging in most developed countries: the average annual growth rate of employees over 54 is 1. 8%