PR 662 Lecture Notes - Lecture 75: Expectancy Theory

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People will behave in ways that they perceive will get them desirable outcomes. Expectancy theory: the theory that motivation will be high when workers believe that high levels of effort lead to high performance and that high performance leads to the attainment of desired outcomes. Expectancy: a person"s perception about the extent to which effort (an input) results in a certain level of performance. Instrumentality: a person"s perception about the extent to which performance at a certain level results in the attainment of outcomes. Valence: how desirable each of the available outcomes from the job is to a person. Motivation will be high when workers believe: high levels of effort will lead to high performance, high performance will lead to the attainment of desired outcomes. Expectancy theory identifies three major factors that determine a person"s motivation: expectancy, valence. Expectancy: this is a person"s perception about how their effort will result in a certain performance level.

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