UGBA 10 Lecture Notes - Lecture 18: Baby Boomers, Job Performance, Organizational Culture
The Coceptual Fraework March 14
I. Job performance matters
• Carrier film: dependence on everyone to do his or her job well.
• High reliability organization: everything has to be executed with a high level of
reliability. Every person has a job in the aircraft carrier. Performance is everything.
• Module is based on what supports and promotes performance- execution of work in the
desired manner to get the desired outcomes
II. Status report: the current state of the US workforce (tells you the serious challenges to
management now)
• Differences in workforce that is critical to different generations:
1. Depression era
2. Baby boomers (1948-1966) 52-70 years
▪ Workforce is getting older and are about to retire
▪ Boomers stayed in the workforce, making it top heavy
▪ Implications: health care costs, harder to learn new things, hard to adjust
to changing surroundings, less mobile, less flexible
▪ Benefits: more wisdom and knowledge (questions whether boomers can
transfer information to the newer generations)
3. Baby busters (1967-1985) 33-51 years
▪ Workforce is getting smaller (fewer people entering the workforce than
those leaving the workforce); annual workforce growth has slowed
▪ Less numerous because boomers had less children than the generations
before them
▪ Vacant jobs = lost productivity
4. Baby boomlets (1986-2004) 14-32 years
▪ Workforce is becoming more racially and ethnically diverse
▪ In CA, there is no longer a majority population. The most rapidly growing
population is the Hispanics (in absolute numbers). Percentage wise, the
Asian population is growing the fastest.
▪ Workforce in 20 years is going to be different. Questions to think of: how
many languages do managers need to know to manage staff? Religious
differences in terms of company holidays (US holidays are Christian
based)? Clothing (ie: Sikhs wear weapons every where they go)?
▪ Implications: workforce is becoming less well-educated (high school
graduation rates are declining, and in the US, annual drop out rates are
greatest for minorities), 10% of all US jobs are available to non-high
school graduates
▪ Benefits: There is a skill gap; there are more jobs available for skilled
workers and fewer jobs available for unskilled workers. There is a pool of
jobs that are not filled because of the lack of required skills. However,
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The co(cid:374)ceptual fra(cid:373)ework march 14: job performance matters, carrier film: dependence on everyone to do his or her job well, high reliability organization: everything has to be executed with a high level of reliability. Every person has a job in the aircraft carrier. Performance is everything: module is based on what supports and promotes performance- execution of work in the desired manner to get the desired outcomes. In ca, there is no longer a majority population. The most rapidly growing population is the hispanics (in absolute numbers). Asian population is growing the fastest: workforce in 20 years is going to be different. There is a pool of jobs that are not filled because of the lack of required skills. However, there is a gap of 65,000 for the us to fill the skilled work. Outsourcing is the result of cost and because we (cid:272)a(cid:374)"t fi(cid:374)d e(cid:374)ough people to fill the jobs.