SMG AC 222 Lecture Notes - Lecture 7: Customer Service, Office Supplies, Product Design

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Step 1: differentiate traditional costing system and abc costing system. Organization-sustaining costs: organization-sustaining activities are those actions taken to maintain the operations of a business. For example, a company must pay property taxes, utilities, and insurance, irrespective of what it does to produce goods for sale or provide services to customers. Organization-sustaining activities tend not to vary with the level of activity, and so are more likely to be classified as fixed costs. Idle capacity is the remaining amount of capacity left in a company after productive capacity and protective capacity have been eliminated from consideration. Step 1: five levels of abc costing activity. Unit-level: different by units produced (ex: glue of the table) Batch-level: different by amount of orders (ex: machine setup time) Product-level: different by product (ex: product design/ advertising fee) Customer-level: different by the number of customers (ex: repairing car service) Organizational-sustaining: do not relate to a single product or batch and do not need to allocate.

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