SMG OB 221 Lecture Notes - Lecture 1: Theory X And Theory Y, Absenteeism, Fritz Roethlisberger

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Chapter 13 (cid:894)lecture 1(cid:895): the dy(cid:374)a(cid:373)ics of leadi(cid:374)g. Corporate hierarchy: success will be due to effective managerial and interpersonal skills. Level of management: top management, middle management, first-line management. Span of control: flattening = better management but ppl are isolated & divided in divisional structure. Formalization: the extent to which rules follow throughout the organizations. Centralization vs decentralization: centralization: formal decision-making authority is held by the few people, different structures have different locus of authority, de-centralization: decision-making authority is dispersed throughout the organization, firm grows = increased de-centralization. Mechanistic: narrow span of control, high formalization, high centralization. Organic: wide span of control, little formalization, decentralized decisions. Organizing employees around specific knowledge (marketing, finance, hr, production. Organize employees around outputs, clients, geographic areas (consumer products, medical systems, lighting products. Employees temporarily assigned to specific project team and have a permanent functional unit. Organized around work process flat hierarchy = few management level very little formalization found in divisionalized and matrix structures.

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