MHR 311 Lecture Notes - Lecture 11: A Question Of Balance, Performance Appraisal, Job Performance

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Performance appraisal: a process, typically performed annually by a supervisor for a subordinate, designed to help employees understand their roles, objectives, expectations, and performance success. Performance management: the process of creating a work environment in which people can perform to the best of their abilities. Appraisal programs are divided into 2 categories: administrative: includes compensation, job evaluation, and eeo/aa support, developmental: includes ind. Performance standards: must be based on job-related requirements derived from job analysis and reflected in job description and job specifications. Calibration: a process whereby managers meet to discuss the performance of individual employees to ensure their employee appraisals are in line with one another. Establishing an appraisal plan: pro(cid:448)ide a(cid:374) e(cid:454)pla(cid:374)atio(cid:374) of the perfor(cid:373)a(cid:374)(cid:272)e appraisal s(cid:455)ste(cid:373)"s objectives so that raters will understand the compensation and development purposes for which the appraisal is to be used. Error of central tendency: a rating error in which all employees are rated about average.

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