MGMT 202 Lecture 3: mgmt 202 lecture notes (3)

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20 May 2018
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looking at a business activity, comparing it to what is supposed to be happening, and addressing any
problems that are found
feedback loop
occurs when the output of a system is used to derive its subsequent operation
standard
outlines what is expected of the employee or organizational unit
behavior control
control system that monitors an employee's personal activities and involves direct surveillance of the
employee
output control
a control system based on the measurement of what is produced by the employee or work unit
preliminary control
methods designed to prevent problems from occurring
concurrent control
methods that focus on things that happen during the work process
post-action control
methods that detect problems after they occur, but before they become a crisis
budget
a statement of expected results or requirements expressed in financial terms
zero-based budgeting
method that requires each manager to justify each budget request in detail
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