MKTG 360 Lecture 9: mktg 360 lecture notes (9)
4 Types of Buyers & Sellers
manufacturers & producers, institutions, resellers, government
Manufacturers & Producers
buy raw materials that allow them to manufacture their own goods
Institutions
hospitals, education organizations and religious organizations (copiers, ink, food, janitorial service)
Resellers
resell manufactured products without altering their form
Government
largest purchaser of good and services (5 billion per year on aerospace and defense)
B2B Buying Process
Need Recognition
Product Specification
Request for Proposals Process (RFP)
Proposal Analysis, Vendor Negotiation and Selection
Order Specification
Vendor Performance Assessment
Need Recognition
The buying organization realizes that it has an unfulfilled need
Product Specification
The organizations considers alternative solutions and comes up with potential specifications. The
vendors will use this to develop proposals
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Document Summary
4 types of buyers & sellers manufacturers & producers, institutions, resellers, government. Manufacturers & producers buy raw materials that allow them to manufacture their own goods. Institutions hospitals, education organizations and religious organizations (copiers, ink, food, janitorial service) Resellers resell manufactured products without altering their form. Government largest purchaser of good and services (5 billion per year on aerospace and defense) The buying organization realizes that it has an unfulfilled need. The organizations considers alternative solutions and comes up with potential specifications. The vendors will use this to develop proposals. Organizations invite vendors or suppliers to present their service or product according to their specifications; may do this by posting on their website or inviting vendors directly. Proposal analysis, vendor negotiation and selection order specification. Buying organization evaluates all proposals, narrows it down to just a few vendors, and negotiates with vendors (price, quality, delivery, etc). The organization places its order with its preferred supplier (or suppliers).