Mar-3023 Lecture Notes - Lecture 1: Customer Satisfaction, Net Present Value, James Vicary
Document Summary
This sheet is intended to help you organize your notes so that you can study more effectively. Tests in this course relate directly to lecture material. This review guide is simply an outline form of the lectures. Please watch the lectures and complete your notes to fill in any missing information and to add details. All material discussed and referenced (external videos) in the video lectures may appear on the exam. Here are some things to know about how the exams will work: Your exam will be taken at the testing center you must go at the time you registered for. Exams are 40 multiple choice questions drawn from a larger pool of questions. Tests are challenging and the grade distribution is historically below a b. If you do all of these things and can honestly answer yes to all three questions, you"ve done everything you can to get a good grade in this course.