COMG 151 Lecture 5: COMG 151 Ch.5 Listening and Responding
Document Summary
Helps us collab. links speaker and audience. Good speakers: usually audience-centered listen to find out more info. about them: audience analyses. Asks questions: make it relevant to them. Listening: complex process of receiving, constructing meaning from, and responding to messages. 5 elements of the listening process: selecting. Maintain a sustained focus on the message listen w/out interrupting other person: understanding. How does this relate to my knowledge and/or experiences: remembering. How we know if info. was understood/not: responding. Relational listening styles: like to focus on emotions and feelings that want to be communicated. Greater tendency to be sympathetic to ppl talking to. Then makes a conclusion like info. to be more well-organized focus on details and facts than emotions. Critical listening style: like to listen for errors and consistencies. Also look for facts and evidence to support main idea. Task-oriented listening style: looks @ overall structure of message and actions that need to be taken focus on verbs.
