MUS 152 Lecture Notes - Lecture 14: Total Quality Management, Strategic Management, Quality Management
Document Summary
In 1924, arthur rawdon spinney, a british army officer stationed in alexandria, egypt, identified a need in the area for imported food products, planting the seed for what (cid:449)ould late(cid:396) (cid:271)e o(cid:374)e of the middle east(cid:859)s leadi(cid:374)g supe(cid:396)(cid:373)a(cid:396)ket (cid:272)hai(cid:374)s. Spi(cid:374)(cid:374)e(cid:455)s(cid:859) du(cid:271)ai story started in 1961, with our first supermarket opening in al nasr. At that ti(cid:373)e, it (cid:449)as k(cid:374)o(cid:449)(cid:374) lo(cid:272)all(cid:455) as (cid:858)the f(cid:396)oze(cid:374) chi(cid:272)ke(cid:374)(cid:859) the only retailer to sell frozen chickens from a chiller van. Spinneys enjoys a well-deserved reputation for forward-thinking, keeping pace with changes in cooking trends and the emergence of new products worldwide. Today, spinneys dubai, owned by uae national mr ali albwardy, has built a strong name for supplying top quality produce and offering a high level of customer service. Yet food sta(cid:374)da(cid:396)ds, safet(cid:455) a(cid:374)d f(cid:396)esh(cid:374)ess ha(cid:448)e al(cid:449)a(cid:455)s (cid:271)ee(cid:374) at the fo(cid:396)ef(cid:396)o(cid:374)t of the (cid:272)o(cid:373)pa(cid:374)(cid:455)(cid:859)s ethos just o(cid:374)e (cid:396)easo(cid:374) (cid:449)h(cid:455) the spi(cid:374)(cid:374)e(cid:455)s (cid:271)(cid:396)a(cid:374)d is defi(cid:374)ed as (cid:858)the f(cid:396)eshe(cid:396) e(cid:454)pe(cid:396)ie(cid:374)(cid:272)e(cid:859).
